COVID-19: Affected Town Services

Use the Ministry of Health’s self-assessment to help determine if you need to seek care. If you’re having difficulty breathing or experiencing other severe symptoms, call 911.

Always call your health care provider before visiting.

Take the Self Assessment

Changes to Specific Town Services

The Town of Fort Frances is implementing the following actions with a focus on maintaining operational continuity of essential services during this period.

The Town will continue to maintain all essential services.

Civic Centre

Last updated: July 5th, 2021

The Town of Fort Frances is pleased to announce that the Civic Centre is now open by appointment only.

To limit the number of patrons to the Civic Centre during the COVID-19 pandemic, we will continue to make every effort possible to handle matters over the phone, via email or mail. Residents wishing to make payment can continue to use online services, sign up for automatic payment withdrawal or deposit payments in the drop box located at the front entrance of the Civic Centre.

Where appointments are required, please contact the Town by calling the following numbers:

  • Cash payments – (807) 274-5323
  • Provincial Offences – (807) 274-1676
  • Municipal Clerk – (807) 274-5323 ext. 1215
  • Chief Building Official & Municipal Planner – (807)274-5323 ext. 1216

All appointments will be made during operating hours. All patrons will be required to wear a mask and answer screening questions.

Civic Centre Hours of Operation

September to June

Open 8:30 AM to 4:30 PM from Monday to Friday

Closed daily from 12:30 PM to 1:30 PM for lunch.

July & August

Open 8:00 AM to 4:00 PM from Monday to Friday

Closed daily from 12:00 PM to 1:00 PM for lunch.

Holiday Closures

The Civic Centre is closed on all statutory holidays.

After Hours

There is a drop box located near the front doors of the Civic Centre that is available after hours for items to be dropped off.

Memorial Sports Center

Last updated: August 11th, 2020

  • The Memorial Sports Centre is open by appointment only for the Pool, Gym, and squash courts. Please call 274-4561 to book an appointment. All other areas within the MSC remain closed to the Public at this time.
  • Memberships have now been activated again, starting on August 5th, 2020. We have added the time we were closed to the end of your membership so no time has been lost due to COVID 19.
  • A fall session is being planned in the pool, and for fitness activities, once more information is available it will be communicated to the Public.
  • Tennis courts are open.

Sorting Gap Marina

Last updated: August 11th, 2020

  • The Sorting Gap Marina and McIrvine Boat Launches are open.
  • Dock Slip rentals are available on the ActiveNet site under the Spring 2020 season.

Museum, Library, Senior Center, Sunny Cove Camp

Last updated: August 11th, 2020

  • These facilities are all closed to the public.

Public Works Office

Last updated: July 13th, 2021

  • The Public Works Office is closed to the public.

Water and Sewer

Last updated: July 13th, 2021

  • All in-building work (such as plugged sewers) is being completed.
  • Citizen’s are urged to not flush anything except for human waste and toilet paper down toilets. Wipes are not flushable!

Waste Management

Last updated: July 13th, 2021

  • The Landfill is open.
  • Cash is not preferred at the Landfill. The scale shack accepts credit and debit and has tap to pay.
  • Citizens are expected to practice physical distancing when out of their vehicles and dumping garbage into the landfill.


Last updated: July 13th, 2021

  • Point Park Beach is open, users are reminded to practice physical distancing.
  • One public washroom is open at the Point Park for users. Users are to note that the washrooms are disinfected twice daily and users are using at their own risk.
  • Park equipment is open.
  • Picnic areas in parks are open.
  • All green spaces are open for walk-through access, but individuals must always maintain a physical distance of at least two metres apart from others.


Last updated: July 13th, 2021

  • Internments are taking place following Provincial guidelines


Last updated: July 13th, 2021

  • The Fort Frances Airport Terminal is closed to the public, other than those arriving or departing by aircraft.
  • Operating hours have not changed.
  • Airfield maintenance services are being completed as usual, including aircraft fueling.

Fire Rescue Service

Last updated: June 29th, 2021

The Chief Fire Official has declared a "Restricted Fire Zone - Total Fire Ban" in the Town of Fort Frances as of June 29th, 2021 at 4:00 PM Central Standard Time.

This fire ban applies to all open-air fires, including all fire pits, cook stoves, and campfires that use solid fuels such as wood or charcoal.

Cooking grills & appliances with a mechanical shutoff, such as propane or natural gas cooking equipment, fire bowls, and fire pits are permitted. Residents of Fort Frances must always use extreme caution when operating these type of cooking grills and appliances.

The fire ban is being implemented due to the hot, dry conditions, as well as the fire threat throughout the Fort Frances area.